Please note that the following conditions are applicable for both returns and exchanges:
If, for whatever reason, you're not satisfied with your purchase, you have 100 days to return unworn items for a refund or exchange (you are of course welcome to try on the products). However, please be aware that we can only accept your returned products if they are in accordance with the following:
The products must be returned unworn, unwashed and with all labels and tags left attached.
We do not accept returned items that:
- Smell of perfume or other strong odours
- Have been exposed to smoke
- Have been washed or exposed to any chemicals
- Have not been properly packed
- Are covered in fur from animals
We recommend you to try your products on without wearing fragrance or deodorant to avoid leaving scent or marks on the product.
Boxers may only be returned in original condition and in their original packaging. For health and hygiene reasons we are unable to exchange or refund Boxers, unless the products are still in place and unused. Please ensure that Boxers are tried on over your own underwear.
Products will not be accepted if they are returned in any other condition.
It is only possible to exchange to a product with similar or cheaper price than the returned product. In case this is desired, please make a return for refund and order the desired product instead.
If a price difference is evident, we will refund the given amount to the original choice of payment. Furthermore, if the price of the product you wish to receive exceeds the price of the returned product, we will refund all the money back to the original choice of payment.